Dear Valued Customers,
We are pleased to welcome you to ASTRA. Please be informed of our account activation requirements, which all newly registered customers must complete to gain full access to their accounts and purchased products.
1. Required Account Activation Deposit
All newly registered customers are required to deposit $200 into their Shopping Wallet to activate their accounts.
This deposit is required to complete the account activation process.
2. Your $200 Remains Your Shopping Balance
Please note that the $200 activation deposit will be credited in full to your Shopping Wallet as your available shopping balance.
Once credited, you can choose to:
- Shop with your balance: Use the funds to purchase available products on our platform.
- Request a return of funds: Request to have the balance transferred back, subject to the platform’s applicable withdrawal and refund policies.
3. Access to Purchased Products
Please be aware that account activation is necessary for access to your purchased products.
Until your account is activated:
- Your purchased products may not appear in your Downloads dashboard.
- Your purchased products may not appear in your Orders dashboard.
- Access to certain account features may remain restricted.
Completing the activation process is necessary to access these features.
4. What You Need to Do
To avoid delays in accessing your account and purchased products, please ensure that you:
- Log in to your newly registered account.
- Navigate to your Shopping Wallet.
- Deposit the required $200.
- Complete the account activation process.
- Check your Orders and Downloads dashboards for access to your purchased products.
5. Final Reminder
We kindly encourage all newly registered customers to complete the required $200 account activation deposit to ensure a smooth experience on our platform.
We appreciate your patience, understanding, and continued support.
Sincerely,
Management
ASTRA